Privacy Policy
Effective Date: 1 January 2025
At iglo.com.my (“we,” “our,” or “us”), your privacy is our priority. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit and interact with our website.
1. Information We Collect
We may collect the following types of information:
- Personal Identification Information: Name, email address, phone number, mailing address, and other contact details you provide.
- Technical Information: IP address, browser type, operating system, and browsing behavior on our site.
- Cookies and Tracking Technologies: To enhance your experience and gather analytics data.
2. How We Use Your Information
We use your information to:
- Provide, operate, and maintain our website.
- Respond to your inquiries and provide customer support.
- Send updates, newsletters, and promotional materials (with your consent).
- Analyze website usage to improve our services.
- Comply with legal obligations.
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted service providers who assist us in operating our website, conducting business, or servicing you, subject to confidentiality agreements.
4. Cookies
Our website uses cookies and similar tracking technologies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.
5. Data Security
We implement reasonable security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.
6. Your Rights
Depending on your location, you may have the right to access, correct, or delete your personal data. You can also withdraw consent for marketing communications at any time.
7. Children’s Privacy
Our website is not intended for children under 13 years old. We do not knowingly collect personal information from children.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at:
Email: customer.service@ilm-my.com
Address: Lot 506, Jalan Pelabuhan Utara, Bandar Sultan Suleiman, 42000 Pelabuhan Klang, Selangor, Malaysia