Shape Your Future with Us
Looking for a rewarding career in cold chain logistics? At Iglo, we offer a stimulating work environment and dynamic career opportunities for career growth in cold chain logistics, and supply chain management. We are seeking talented individuals who share our passion for precision, quality, and innovation. Browse our job openings and be part of our journey to redefine cold chain logistics.
Join Our Journey of Growth
We believe great companies are built by great people.
If you bring expertise, dedication, and the desire to grow alongside a forward-looking team, we want you to be part of our story.
Customer Service Executive
Responsibilities:
To handle sales-related documentation (quotations, DOs, and customer database updates).
Coordinate the logistics process for local and overseas shipments, ensuring timely and cost-effective delivery to customers and suppliers. Prepare and review shipping documentation, such as packing lists, import and export declarations.
Track and report on the status of shipment, monitoring for delays and managing disruptions.
Ensure compliance with international shipping regulations and customs requirements.
Follow up on debtor payments and monitor payment status.
Oversee and manage day-to-day operations of fulfilment process, ensure all the orders fulfil on-time.
Reply and respond through various channels, with a focus on resolving complex and escalated customer issues in a timely and efficient manner.
Solve and provide recommendation for all the Chat Enquiries including Order Issue, Product Recommendation and etc.
Manage all customer inquiries and customer service.
Responsible for the process of procurement and logistics.
Any other duties as assigned by the Management.
Requirements:
Candidates must possess at least Diploma/Advanced/Higher/Graduate Diploma in Business Administration.
1 year of working experience in any Customer Service operations or similar capacity.
Fresh graduates are welcomed to apply.
Computer literate, familiar with Microsoft Office Application.
Good communication skill (written and oral).
Proactive and adaptable with a positive attitude and willingness to learn.
QA/QC Executive
We are currently seeking a dedicated and detail-orientated QA & QC Executive to join our team who is disciplined, hands-on, and documentation-focused to lead daily production activities in our organization. You will ensure timely output and supervise operators in line with HALAL and company SOP standards.
Job Responsibilities:
- Manage Halal certification process (application, renewal, product registration) for all company’s products.
- Liaise with JAKIM and other authorities for Halal compliance.
- Verify and monitor Halal status of raw materials and suppliers.
- Ensure compliance with HACCP, GMP, and food safety certification requirements.
- Conduct internal and external audits, including customer or certification audits.
- Conduct routine QC checks on SOP and product quality.
- Prepare, maintain documentations and reports for food safety and quality requirement.
- Provide awareness training for production and relevant staff on quality, food safety and hygiene best practices.
- Investigate and address product quality issues with corrective actions.
- Stay up to date with industry regulations, food standards and best practices.
Job Requirements:
- Candidate must possess at least Bachelor’s Degree/Post Graduate Diploma/Professional Degree in Food Technology / Food Science or equivalent.
- Minimum 1 — 2 years of working experience in F&B industries or equivalent.
- Strong understanding of quality management systems, Halal certification requirements, and relevant food safety standards — (HACCP and GMP), additional knowledge and experience in ISO and FSSC are an additional advantage.
- Proficient in Microsoft Office, able to work independently, proactive, self-motivated, has analytical thinking and problems solving skill.
- Able to work independently and collaboratively, detail-oriented.
- Excellent communication and training abilities.
Internship
IGLO is excited to announce an incredible internship opportunity that will not only provide you with hands-on experience but also pave the way for your professional growth.
Qualifications & Experience
- Passionate Individuals:If you are looking for a mentoring place, we want to hear from you!
- Quick Learners:The ability to adapt and learn on the go is highly valued here.
- Team Players:Collaboration is at the heart of our success. We appreciate individuals who thrive in a team-oriented environment.
- Innovative Thinkers:Bring fresh ideas to the table and contribute to our culture of innovation.
What will you gain?
- Real-world Experience:Dive into exciting projects and gain practical knowledge that goes beyond the classroom.
- Mentorship:Benefit from guidance and mentorship from seasoned professionals dedicated to helping you succeed.
- Networking Opportunities:Connect with industry experts, build relationships, and expand your professional network.
- Skill Development:Hone your skills and acquire new ones through hands-on tasks and projects.
Benefits
- Superb Company Environment & Friendly Colleagues
- Hands-on experience
What do we look for?
- Bachelor’s Degree/Diploma in related field.
- Proficient knowledge in Microsoft Office Application.
- Able to do internship at Port Klang.
- Studying in the below fields:
- Human Resources
- Management
- Operations
- Industrial Engineering
- Business Admin
- Logistics
Warehouse Operation Assistant
Job Description
- Loading and unloading of cargoes
- Packing and unpacking of cargoes
- Counting and verifying quantities packing lists
- Stuffing and un-stuffing of containers
- Operate lifting equipment, such as forklifts
- Housekeeping duties
- Disposal of litter and rubbish
- Any other duties as directed by the Supervisor/Manager from time to time.
Sales Executive
The Sales Executive will be responsible for identifying new business opportunities, building and maintaining relationships with clients, and achieving sales targets. The ideal candidate will have a proven track record in sales, excellent communication skills, and a passion for delivering exceptional customer service.
Job Description:
- Identify and pursue new business opportunities to achieve sales targets.
- Develop and implement effective sales strategies to drive revenue growth.
- Conduct market research to identify potential clients and industry trends.
- Prepare and deliver compelling sales presentations and proposals to prospective clients.
- Understand client needs and offer solutions and support to meet their requirements.
- Provide timely and accurate responses to client inquiries and concerns.
- Ensure customer satisfaction and address any issues to maintain positive relationships.
- Track and report on sales performance metrics, including sales activities, pipeline, and forecasts.
- Analize sales data to identify trends, opportunities, and areas for improvement.
- Provide regular updates to management on sales progress and market conditions.
- Maintain a deep understanding of the company’s products and services.
- Stay updated on industry developments, competitors, and market conditions.
- Educate clients on the features and benefits of the company’s offerings.
Qualification:
- Bachelor’s degree in business, Marketing, or a related field.
- Proven experience as a Sales Executive or in a similar sales role.
- Strong understanding of sales principles and customer service practices.
- Excellent communication negotiation, and interpersonal skills.
Senior Purchasing Executive
Senior Purchasing Executive is responsible for developing and building the supply chain base for the Company and for ad-hoc tasks assigned by management, support multi- company purchasing, and contribute to continuous improvement initiatives in procurement processes. This role is critical for ensuring cost savings, operational efficiency, and alignment of procurement activities with organizational objectives.
Key Responsibility
Procurement Strategy & Planning: Develop and implement procurement strategies aligned with company goals, analyze market trends, and forecast material needs to optimize sourcing and cost efficiency.
Supplier Management: Identify, evaluate, and develop suppliers; maintain an Approved Vendor List (AVL); monitor supplier performance on price, quality, delivery, and service.
Contract Negotiation: Negotiate contracts and agreements to secure favorable terms, pricing, and delivery schedules.
Purchasing Operations: Oversee end-to-end procurement processes including purchase requisitions, approvals, purchase orders, and follow-up on deliveries.
Compliance & Documentation: Ensure all purchases comply with company policies, legal requirements, and regulatory standards; maintain accurate records and reports.
Cross-Functional Collaboration: Liaise with finance, logistics, and other departments to coordinate deliveries, invoice approvals, and tax exemptions.
Cost Analysis & Optimization: Utilize pricing and cost analysis techniques to achieve best value and continuous commodity optimization.
Required Qualifications
Education: Possess at least a Diploma/Degree in any discipline, preferable in Supply Chain, Business Administration, International Trade & Business.
Experience: Minimum 3 years of relevant experience in sourcing and/or procurement roles.
Skills: Strong negotiation, contract management, analytical, and problem-solving skills; proficiency in procurement software and MS Office; excellent communication and interpersonal skills.
Desired Attributes: Results-oriented, well-organized, and self-motivated. Ability to balance technical and commercial requirements.
Job Description:
- Identify and pursue new business opportunities to achieve sales targets.
- Develop and implement effective sales strategies to drive revenue growth.
- Conduct market research to identify potential clients and industry trends.
- Prepare and deliver compelling sales presentations and proposals to prospective clients.
- Understand client needs and offer solutions and support to meet their requirements.
- Provide timely and accurate responses to client inquiries and concerns.
- Ensure customer satisfaction and address any issues to maintain positive relationships.
- Track and report on sales performance metrics, including sales activities, pipeline, and forecasts.
- Analyze sales data to identify trends, opportunities, and areas for improvement.
- Provide regular updates to management on sales progress and market conditions.
- Maintain a deep understanding of the company’s products and services.
- Stay updated on industry developments, competitors, and market conditions.
- Educate clients on the features and benefits of the company’s offerings.
Qualification:
- Bachelor’s degree in business, Marketing, or a related field.
- Proven experience as a Sales Executive or in a similar sales role.
- Strong understanding of sales principles and customer service practices.
- Excellent communication negotiation, and interpersonal skills.
Be part of a team that delivers precision, innovation, and quality in every shipment.
Career Growth & Development
IGLO invests in your future. We believe that as our company grows, our people should grow too.
Industry-Leading Innovation
IGLO is at the forefront of cold chain logistics technology in Malaysia.
Hands-on Supply Chain Experience
Learn the ins and outs of real-world logistics—from warehouse ops to last-mile delivery.
Collaborative & Inclusive Culture
We foster a supportive work environment where diversity is respected and celebrated.